Booth No.: 4
In today's environment you need outside the box thinking to reduce customer returns. You can't solve the problem of product returns simply by looking internally all the time. Consumer Returns 2010 will leave you better equipped to:
- Recapture profits lost by product returns while still focusing on a the customer experience
- Prevent and/or reduce unnecessary returns by focusing on product quality and the customer's product knowledge
- Optimize end-to-end asset recovery to ensure the product gets back in the sales cycle
- Keep up to date on current regulations to ensure proper recycling and equipment handling
- Minimize returns by improving collaboration between OEMs and retailers
Maximize the efficiency of your returns programs by learning innovative cost minimization and profit recovery-driven strategies from leaders representing top OEMs, Manufacturers and retailers. Leave with insights in these key areas:
- Managing returns, repairs and reverse supply chain in a global consumer environment
- Keeping up to date on current regulations to ensure proper recycling and equipment handling globally
- Developing a more collaborative retail/OEM environment to reduce unnecessary costs
- Making the business case for IT investments in your reverse supply chain
- Creating a best in class asset recovery system to ensure you recapture profits on your returned items
Location:
- Westin Galleria Dallas
- 13340 Dallas Parkway
- Dallas, TX 75240
Attendees:
- Daniel Bergman - SVP, Marketing & Business Development
- Charlie Piper - VP, Business Development
- Scott Wilkins - VP, Business Development
-
MaryAnn D'Antono - Director, IT Initiatives
- Joe Hauck - VP, Marketing, Sales & Communications
- Christy Clymer - Manager, Business Development