Logistics Services to the Wireless Industry

New Breed is the leading provider of logistics and cell phone repair services to the wireless industry. Every day we process hundreds of thousands of units to fill direct-to-consumer and retail orders with 99.9% shipping accuracy. In addition, our central returns and repair facility is considered the largest of its kind in the world.

New Breed solutions for cell phone fulfillment and cell phone repair

  • Distribution center operations for retail store and direct-to-consumer cell phone fulfillment
    • Automated warehouses for high-volume throughput and reduced labor
    • Orders received as late as 5:30 pm ship by 8 pm
    • Activation of phone units through electronic communication of ESN to New Breed's clients
  • Returns center management, including triage, cosmetic refurbishment and repair
    • Full visibility to product throughout the return/repair cycle
    • Cosmetic and technical repair. New Breed is certified by major cell phone manufacturers as an authorized service center for Level 1, 2 and 3 repair.
    • Management of field replacement unit (FRU) loop.
    • Financial credit processing
  • Value-added services, including kitting, flashing, quality inspections, and RF tests
  • Transportation management. Our pool distribution strategy helped cut millions in annual transportation costs
  • Defect analysis and recall coordination

Logistics systems and processes designed for the wireless industry

  • Information technology solutions to support handset returns, refurbishment, and repair operations. Cradle-to-grave tracking of every serialized unit.
  • In-place security procedures provide highest security for valuable inventory
  • Relationships and partnerships throughout the wireless industry

Looking for a third-party logistics provider that knows the wireless industry? To discuss how New Breed's logistics services for wireless companies could help you reduce costs and improve service levels, contact us.